Privacy Policy
Welcome to Cost Estimator, a USA-based construction estimating company serving clients all across the country. This Privacy Policy explains what information we gather when you visit our website or request our services, why we gather it, and the choices you have along the way.
1. Information We Collect
We need a bit of information from you to turn your blueprints into bid-ready numbers. This information generally includes:
- Contact Details: Your name, company name, email address, phone number, and mailing or job-site address when you request a quote, fill out a form, or reach out directly.
- Project Materials: Drawings, CAD or Revit files, PDFs, specifications, scope notes, bid deadlines, and any other documents you upload so our estimators can perform a takeoff.
- Communication Records: Notes from calls, emails, and messages exchanged while we scope or deliver your estimate.
- Technical Data: Your IP address, browser and device type, pages viewed, and how you navigate our site, collected automatically through standard web logging and analytics tools.
- Payment Details: Billing information if you purchase a paid estimating package, handled through secure third-party payment processors.
2. How We Put Your Information to Work
We only collect what we need, and here is exactly what we use it for:
- Prepare accurate takeoffs, budget estimates, and bid-ready reports based on your submitted plans.
- Respond to quote requests and answer your project-related questions.
- Coordinate scheduling, deadlines, and revisions throughout an active project.
- Send updates, invoices, or service-related notices tied to your request.
- Improve our website, services, and the accuracy of our estimating workflow.
- Meet legal, tax, or regulatory obligations where applicable.
We never repurpose your blueprints or project data for anything beyond delivering the service you asked for.
3. Project Files & Confidentiality
Your architectural drawings and specifications are sensitive business assets, and we treat them that way. Files you upload are used solely to produce your estimate and are stored on protected servers with restricted internal access. We don’t sell, license, or share your project files with any outside party except the sub-consultants directly involved in preparing your estimate, and only under confidentiality expectations.
4. Text & Phone Communication
If you share a phone number with us, you may receive calls or text messages related to your quote request, project updates, scheduling, or deadline reminders. Message frequency depends on how active your project is, and standard message and data rates may apply. You can opt out of text communications at any time by replying STOP, and we will not sell or trade your phone number or messaging consent to advertisers or unrelated third parties.
5. When We Share Information
We don’t sell your personal information. Limited sharing may happen in these circumstances:
- With estimators or specialists working directly on your project.
- With service providers who host our website, process payments, or support our analytics, all bound by confidentiality obligations.
- When required by law, subpoena, or to protect our legal rights.
- As part of a business transition, such as a merger or acquisition, where data would transfer under equivalent protections.
6. How Long We Keep Your Data
We retain project files and personal information only for as long as it’s reasonably needed to deliver your estimate, support any follow-up revisions, and satisfy recordkeeping or legal requirements. Once that need passes, data is securely deleted or archived in a de-identified form.
7. Keeping Your Data Safe
We apply industry-standard safeguards, including encrypted transmission, access controls, and secure file storage, to protect your information from unauthorized access or loss. That said, no online system is completely invulnerable, and we encourage you to avoid sending highly sensitive information (such as financial account numbers) through unsecured channels.
8. Children's Privacy
Our services are built for licensed contractors, developers, and construction professionals. We don’t knowingly collect information from anyone under the age of 13, and our site isn’t directed at children.
9.Your Rights & Choices
Depending on where you’re located, you may have the right to:
- Access a copy of the personal information we hold about you.
- Request corrections to inaccurate details.
- Ask us to delete your data or project files once a project is complete.
- Opt out of promotional emails or text messages at any time.
To exercise any of these rights, reach out using the contact details below, and we’ll take care of it promptly.
10. Get in Touch
Questions, concerns, or a request related to your data? We’re happy to help.
Email: info@costestimator.us
Phone: +1 646 971 7555
Website: www.costestimator.us